FAQs

A physiotherapist is a healthcare professional who promotes movement and function following an injury or surgery. They have an in-depth knowledge and understanding of the human body and are well trained with hands on skills and exercises to get you back on your feet. A physiotherapist works with people of all ages and treats a vast amount of injuries.

A Physiotherapist is a university qualified healthcare practitioner who are experts in diagnosis, treatment, rehabilitation and prevention of sporting, leisure or work related injuries. They provide hands on treatment where appropriate and prescribe home stretches, exercises and balance retraining to help your recovery after an injury or surgery and sports injury prevention.

Physiotherapists treat a wide variety of injuries from sports, daily activites (such as gardening) or work related RSI. Physios also treat post-operative orthopedic patients. Musculoskeletal; lower back pain, neck pain, shoulder sprain, knee sprain, sciatica, muscle strains. Repetitive strain injury; carpal tunnel, tendinitis, tennis and golfer’s elbow. Postoperative; Total knee replacement, total hip replacement, ACL reconstruction, meniscus surgery (menisectomy) shoulder rotator cuff repair, ankle reconstruction. Sports injuries; knee injuries (ACL, meniscal tears, MCL, patella dislocations and LCL strain), lower back strain, shoulder dislocations, rotator cuff tears, ankle sprains. Post fracture; radial head, ankle fracture, wrist fracture.

Standard fees

$135 – standard initial consultation

$115 – standard follow-up consultation

* Variation to the above fees may apply for unusual scenarios. If so, this will be discussed with you prior to your appointment.

* 24 hour cancellation policy / Missed appointments – 24 hours notice is required to change appointment times. We reserve the right to charge for missed appointments up to the full value of the consultation.

All appointments are up to 1 hour unless otherwise stated.

ACC Physiotherapy

Initial Consultation – $40

Follow-Up Consultation – $35

Student ACC Physiotherapy

Initial Consultation – $30

Follow-Up Consultation – $20

Private Physiotherapy

Initial Consultation – $115

Follow-Up Consultation – $90

Therapeutic Massage (Up to 60 Minutes)

$110

Acupuncture (Up to 60 Minutes)

ACC – $60

Private – $150

Additional Charges

K-Taping – $8

Special Discount

10% OFF for Active Gold Card & Community Services Card Holders

The number of treatments will vary depending on the severity of the injury. Once the problem is identified your physio will discuss with you the appropriate treatment plan.

This again depends on your injury, for more severe or complicated cases, the physio may need to see you twice a week for the first two weeks and then further apart afterwards. A rule of thumb if the injury is non complex, you could achieve good improvements within 4-6 sessions, if this is not the case further investigations or referral to a specialist might be needed.

ACC covers some cost of your treatment and we have a small surcharge on your claim

Yes, as long as your ACC claim is still valid.

Up to 60 minutes and aim to arrive 5 minutes before your appointment time to complete the practice registration form. Your physiotherapist will assess/examine you, make a diagnosis, set goals & make plan, and then get started with your treatment

Parking is available entry via Esplanade Road follow physio sign
 

You can call us on: 0223594498

We give you the right advice every time and will point you in the right direction. Call this 0223594498 number, we advise.

Standard fees – ACC

$45 – standard initial consultation

$35 – standard follow-up consultation

School children fees – ACC

$35 – standard initial consultation (School children)

$25 – standard follow-up consultation (School children)

* Extended consultations – Extended consultation fees will apply for management of multiple injuries, complex injuries, or single injuries with multiple body parts involved. This will be discussed with your physiotherapist on a case by case basis.

No, physios can assess and treat your injury without a doctor’s referral. However most health insurers require a doctor’s referral before they authorise cover of fees.

ACC covers some cost of your treatment and we have a small surcharge on your claim.

This depends on your injury. Your treatment can include but are not limited to: massage, acupuncture or dry needling, joint mobilisation, strengthening exercises, balance exercises, stretching, muscle and movement control.

Registered physiotherapists can apply to ACC on your behalf following an accident causing an injury. We simply file the ACC form on arrival.

Your first appointment is often a bit longer, the treating physio will gather information about your injury, assess and formulate a treatment plan for you which may include: injury education, hands on treatment and home exercises and stretches. If required they can also refer you to xray, ultrasound scan or to the specialist.

Monday -Saturday, 8:00 AM – 8:00 PM.
 
Yes, we have wheelchair access and are happy to welcome wheelchair users.
* Up to 1-Hour Personalised Appointments
* ACC Claims Lodged Here
* No GP Referral Required
* Same-Day & Next-Day Appointments Available
* Easy & Convenient Parking
* ACC & Private Patients Welcome